Question 1

How do I know which course is right for me?

Accepted Answer

A good starting point is the problem you're most stuck on right now.

If your team's dynamics have broken down and people aren't working well together, trust is low, or inclusion feels like a problem, start with Build Positive Inclusive Teams.

If you're dealing with ongoing interpersonal conflict or tension between specific people, Managing Conflict is the right fit.

If communication generally isn't landing and conversations go sideways, important things don't get said, or you avoid high-stakes interactions then Effective Communication is your programme.

Not sure? Join a free Mini Masterclass first and meet Ali and Rachel before committing.

Question 2

What does the coaching-training model actually mean in practice?

Accepted Answer

Each full programme runs across four weeks and five sessions. The first two sessions are intensive live training (3.5 hours each on consecutive mornings). The following three sessions are 90-minute group coaching sessions spread across the remaining weeks, giving you time to try things in your real workplace and bring back what you're noticing. This structure is deliberate: training tells you what to do, coaching helps you actually do it in your way, under pressure.  Ali and Rachel are expert at the online format and will ensure that you get the appropriate time for a break during the sessions.

Question 3

What is Group Coaching?

Accepted Answer

Group coaching is where you apply the learning to real work.  You bring current challenges, conversations, team dynamics, and work through them in a small, supported group. You’ll test new approaches, get different perspectives, and build confidence in how you handle situations.

It’s practical, relevant, and focused on helping you change what actually happens day to day to get the best outcomes.

Question 4

Why are the groups limited to 15 people?

Accepted Answer

Because real change requires real conversation. In a group of 15 or fewer, you get personalised feedback, space to practise in a safe environment, and coaching that is tailored to your specific workplace situation not generic advice aimed at a room of 50. Small groups are a deliberate design choice, not a limitation. This way you leave with a high concentration of growth that will ripple through your teams as you lead consistently with your new skills. We also have options for joining ingoing group coaching to further develop and problem solve – contact Ali and Rachel for more information,

Question 5

Are these programmes evidence-based?

Accepted Answer

Yes. Our content draws on research from positive psychology (including frameworks from the University of Pennsylvania's MAPP programme), emotional intelligence (Six Seconds EI model), strengths-based approaches (VIA Character Strengths), Gallup engagement research, and the work of researchers including Brené Brown on psychological safety and courageous conversations. Nothing we teach is trend-driven, it is grounded in peer-reviewed research and applied to real workplace situations. Ali is a qualified teacher, so the sessions are designed for maximum learning outcomes.

Question 6

What is the time commitment for a full programme?

Accepted Answer

Each programme is 11.5 hours of learning spread across five sessions over four weeks. Sessions are scheduled during business hours (typically mid-morning to early afternoon) to suit working leaders. You will also spend time between sessions applying what you've learned in your real workplace- this is built into the model and is where much of the real shift happens.

Question 7

What does a full programme cost?

Accepted Answer

Each programme is $1,350 per person (ex. GST). This includes two intensive training sessions and three group coaching sessions. Given the depth of the model and the small group size, this represents strong value relative to comparable executive coaching or leadership development in the New Zealand market. If you are keen but funds are a stretch right now contact us. A limited number of promo codes may be available.

Question 8

How is this different from a one-off workshop?

Accepted Answer

A one-off workshop gives people information. Our model enables change. The structure, two intensive training sessions followed by three group coaching sessions across four weeks, is specifically designed to ensure new behaviours are practised in real situations and embedded over time. Participants set individual goals and leave with action plans tailored to their specific workplace. This is not a tick-box course.

Online Leadership Training for Real-World Impact

Choose Your Leadership Programme

Build Positive Inclusive Teams

Managing Conflict

Effective Communication Skills

The Discretionary Efforts Experience

FAQs about our courses